Legal
Privacy Policy
Introduction
TVI Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our TableViews Integrated software.
Information We Collect
Personal Information You Provide:
- Name, email address, and phone number
- Business information and company details
- Support requests and communications
- Software usage data and preferences
Automatically Collected Information:
- IP address and browser information
- Website usage patterns and analytics
- Device and operating system information
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information to:
- Provide and maintain our software services
- Process support requests and customer communications
- Improve our website and software functionality
- Send important updates about our services
- Comply with legal obligations under Canadian privacy laws
Legal Basis for Processing (Canadian Privacy Laws)
Under Canadian privacy legislation including PIPEDA, we process your information based on:
- Consent for marketing communications
- Legitimate business interests for service provision
- Legal obligations for record keeping
- Contract performance for software licensing
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in website maintenance
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure server infrastructure
- Encrypted data transmission
- Regular security assessments
- Access controls and authentication
Your Privacy Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Withdraw consent for marketing communications
- Request deletion of your personal information (subject to legal requirements)
- File complaints with privacy regulators
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Business records may be retained for up to 7 years as required by Canadian business legislation.
International Transfers
Your personal information is primarily stored and processed in Canada. Any international transfers comply with Canadian privacy requirements and adequate protection standards.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.
Contact Information
For privacy-related questions or to exercise your rights:
- Email: [email protected]
- Phone: +1 (905) 373-9860
Legal
Privacy Policy
Introduction
TVI Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our TableViews Integrated software.
Information We Collect
Personal Information You Provide:
- Name, email address, and phone number
- Business information and company details
- Support requests and communications
- Software usage data and preferences
Automatically Collected Information:
- IP address and browser information
- Website usage patterns and analytics
- Device and operating system information
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information to:
- Provide and maintain our software services
- Process support requests and customer communications
- Improve our website and software functionality
- Send important updates about our services
- Comply with legal obligations under Canadian privacy laws
Legal Basis for Processing (Canadian Privacy Laws)
Under Canadian privacy legislation including PIPEDA, we process your information based on:
- Consent for marketing communications
- Legitimate business interests for service provision
- Legal obligations for record keeping
- Contract performance for software licensing
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in website maintenance
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Secure server infrastructure
- Encrypted data transmission
- Regular security assessments
- Access controls and authentication
Your Privacy Rights
Under Canadian privacy law, you have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Withdraw consent for marketing communications
- Request deletion of your personal information (subject to legal requirements)
- File complaints with privacy regulators
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Business records may be retained for up to 7 years as required by Canadian business legislation.
International Transfers
Your personal information is primarily stored and processed in Canada. Any international transfers comply with Canadian privacy requirements and adequate protection standards.
Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.
Contact Information
For privacy-related questions or to exercise your rights:
- Email: [email protected]
- Phone: +1 (905) 373-9860